Waiter/Waitress Kaitiaki Tēpu Kai

Waiters/waitresses serve food and drinks in restaurants, hotels, clubs and other eating places.

Waiters/waitresses may do some or all of the following:

  • serve food and drinks
  • set and prepare tables for customers
  • hand out menus and wine lists
  • answer questions about the menu and take orders
  • clear tables and clean the restaurant
  • clean and polish cutlery and glasses
  • restock food and drinks.

Physical Requirements

Waiters/waitresses need:

  • to have a clean and tidy appearance
  • to be reasonably fit and healthy as they are on their feet all day.

Useful Experience

Useful experience for waiters/waitresses includes:

  • restaurant, cafe or catering work
  • work involving customer service
  • retail work.

Personal Qualities

Waiters/waitresses need to be:

  • friendly, helpful and polite
  • good at serving people
  • good at remembering things
  • able to work well under pressure
  • quick, efficient and organised
  • reliable and punctual
  • able to communicate and work well in a team.

Useful Experience

Useful experience for waiters/waitresses includes:

  • restaurant, cafe or catering work
  • work involving customer service
  • retail work.

Subject Recommendations

No specific secondary education is required for this job, but home economics (food and nutrition) and English to at least NCEA Level 1 are useful.

Waiter/Waitresss can earn around $19-$20 per hour per year.

Waiters/waitresses may progress to senior roles, such as cafe/restaurant manager or maitre d'hotel.

Waiter/Waitress

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