Workplace Relations Adviser Kaitohutohu Takawaenga Mahi

Workplace relations advisers help resolve workplace disputes. They also provide support and advice for employees and employers.

Workplace relations advisers can choose to register with one of two bodies:

  • Arbitrators' and Mediators' Institute of New Zealand
  • Resolution Institute.

To gain registration you may need to pass a test. Once registered, you will need to do professional development or work a set number of cases each year to remain registered.

Workplace relations advisers may do some or all of the following:

  • set up appointments for parties to meet for mediation
  • guide disputing parties to help them understand the situation from all perspectives
  • help parties come to a mutual agreement
  • help write the agreement for the parties to sign
  • organise and give public presentations to community agencies, schools and other organisations
  • assist with employment agreement negotiations
  • work with organisations to prevent disputes.

Useful Experience

Useful experience for workplace relations advisers includes:

  • legal work
  • work with trade unions or community advocacy groups
  • human resources work
  • counselling, teaching or social work
  • work involving negotiation
  • work as a personnel, training or recruitment officer.

Personal Qualities

Workplace relations advisers need to be:

  • good at solving problems and making decisions
  • mature and impartial
  • able to motivate, coach and inspire trust in others
  • able to relate to a wide range of people
  • good at listening and communicating
  • able to evaluate, explain and write reports on complex and technical issues
  • able to keep information private
  • organised.

Useful Experience

Useful experience for workplace relations advisers includes:

  • legal work
  • work with trade unions or community advocacy groups
  • human resources work
  • counselling, teaching or social work
  • work involving negotiation
  • work as a personnel, training or recruitment officer.

Subject Recommendations

To get a degree you need a university entrance qualification (NCEA Level 3). To do a diploma you usually need NCEA Level 2. Useful subjects include English, te reo Māori, history, maths, economics and languages.

Workplace Relations Advisers can earn around $73K-$90K per year per year.

Workplace relations advisers can specialise in a particular industry such as construction, tourism or insurance.

Workplace relations advisers may go on to work in change management or set up their own dispute resolution consultancy.

Workplace Relations Adviser

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